fbpx FAQ ( Frequently Asked Questions ) - Hand Hygiene For Health

FAQ ( Frequently Asked Questions )


Please register your Organisation via the contact form and we will email you the starter pack, which will outline how the program works and the benefits to the children and communities who become involved as a project.

Next, fill out the registration form and send back to us at info@handhygieneforhealth.org

RAWCS through the HHFH project, will send you a schools project outline of the implementation process list and a short outline of the process to take.

Once you know how many portable taps you require to implement the project, we can give you a funding quote and if needed, a list of possible NGOs or Donor Nation Funding you might like to apply for, including RAWCS.

We will then send you the links to instruction videos and documents so that you may share with possible donors to the RAWCS donor website. Remember, that all donations through RAWCS are tax deductible, (which encourages cooperation participation or that of individuals who may enjoy this tax break).

All project materials will be sent via priority express mail to your school or community project.

Yes, you can do this any time of the year you want. We are organizing all the Schools and Organisations that participate to run this program continuously. Different organisations help at different times of the year, and sometimes donors have cut off dates for funding opportunities. It is important that the dates are taken into consideration, and if we can assist your project with this, we will endeavor to do so.

No matter where this is in the world, it can take anything from 1 hour to 1 week or longer. This includes all teaching staff to become ‘train the trainer’ skilled. It depends on the size of the project or the school.

It is really up to the ability of the school, class or teacher as to how long they can put in the time. We recommend at least one day as there is so much you can learn from the HHFH handwashing and hygiene education program. However, it could be done in stages. This project instantly changes children’s lives.

E.G., APPROX TIMINGS to implement into the actual classrooms, 100 Children 1 hour – 2OO Children 2 Hours.

You can pay the invoice by EFT which is to include all bank transfer fees borne by the RAWCS project. Or https://donations.rawcs.com.au/110-2017-18

Absolutely. Please contact us for more information on fundraising ideas and to discuss how we can assist you.

As soon as the invoice for the RAWCS -HHFH systems is paid they will be dispatched from the distribution centre. Depending on delivery destination the HHFH portable taps can be delivered within 2-8 weeks.

Yes of course. Please contact us for more details.

We do not have any set minimum number of SPATAP Portable taps and will be subjected to the charge of postage only.The bigger the parcel, the cost per unit is less.


The cost TO THE BUYER of the HHFH project system, includes:

  • The RAWCS HHFH system,including the portable tap device. This is multiplied by how many are needed.
  • international freight to the community you are supporting, customs charges and government duties to our target destination, distribution of the taps in country and access to our age-specific education program. All shipment and freight charges are to be paid by the School or Project buying the system.
  • As we are sure you will appreciate, freight and customs charges can be very expensive when sending portable taps to remote destinations, including local transportation costs. You may like to enquire if Govt allows for educational tax and custom exemptions and follow the in-country instructions for this to be enjoyed.

For Corporate funding opportunities:

Branding Options are available at a small extra cost per unit. Subject to a min. order.Feedback forms for businesses can also be included at a small extra cost and these can be used to gather valuable data and information.
CONTACT US FOR PRICES info@handhygieneforhealth.org

Our target is any country, but particularly where children live in Hygiene Poverty, however, distribution of the RAWCS HHFH portable tap system in a particular country does require us to have an approved distribution partner in that location if not dealing directly with a project. To date the Portable Tap system has been distributed in Kenya, India, Nepal, Fiji, Vanuatu, Solomon Islands, and PNG.

This varies, depending on location but sending the HHFH into Africa can take up to 10 weeks from the time of your order. Shipping and arrival at the destination country can take upto 8 weeks, the then need to clear customs which can take up to 4 weeks and then they are delivered to our distribution partners which are NGO’s already working within the schools and communities we support and depending on their schedule it may take a further 3 weeks before they reach their final destination.
If these are sent directly to projects, after payment and delivery, the time factor is less.
Remote areas are harder to access however we will always send you images and videos of your HHFH system is being distributed and a report on their effect on the community.

We have a network of trusted, respected and approved distribution partners that love nothing more than giving the portable taps to very grateful children to help them live a happier, safer life.

Yes of course – all we ask is that you send us images of the HHFH system being distributed. Please contact us at info@handhygieneforhealth.org to discuss.

Each set of 100 Portable Taps are shipped in a cardboard carton. The weight of 100 sets of the HHFH system is approx. 10-5 KG.

We use the SPATAP portable tap, and is was:

  • 1st Prize Winner for Water4Africa 2015
  • 1st Prize Winner DFAT Humanitarian Supplies Challenge 2017


The SPATAP Portable Taps is used by a number of NGOs around the world. Australian Aid who use the taps as an emergency response/disaster relief Portable Tap.
The tap has been specifically designed to meet the needs of humanitarian aid agencies.

Absolutely! We would love to help you take part in the RAWCS HHFH program. Please contact us to discuss further. Can’t find what you’re looking for here?
Get in touch today and we can answer your questions.
info@handhygieneforhealth.org

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About  HHFH

Hand Hygiene For Health is a project of the Rotary Clubs of Bribie Island dedicated to educating and empowering the next generation to wash their hand and create the handwashing habit. We aim to improve the lives of children living in hygiene poverty through its innovative education and hygiene programs.